Articles

My Thanksgiving Week Reflections.
Reflecting on the challenges faced by friends during Thanksgiving week prompts a critical examination of humanity in business leadership. What if empathy drove layoff decisions and event preparations? Explore transformative possibilities.

Learn Storytelling From the Best Sommeliers.
Exploring luxury retail and hospitality, I delved into the art of storytelling during a trip to Saint-Emilion. Expert sommeliers there personalize experiences, engage senses, and infuse humour, creating unforgettable moments.

What I Learnt from Dior, Gentle Monster, and Mood Seoul.
Explore Seoul's vibrant lifestyle, from Dior's pop-up cafes to Gentle Monster's art-inspired stores. Discover customer-centric strategies and cultivate memorable experiences for lasting connections.

How the Peninsula Bangkok Hotel Wins My Heart and Wallet Share. (Episode 2)
Part 2: Embark on holiday events in retail and hospitality. Whether eager or anxious, these seven insights ensure purposeful connections and impactful impressions.


Five Questions That Will Improve Your Business Performance in 2023.
Discover Five Questions That Will Improve Your Business Performance in 2023. Enhance your customer retention strategy by analyzing revenue streams, tailoring initiatives, evaluating client engagement, upskilling internal teams, and completing our performance scorecard for actionable insights.

Seven Tips to Make Your Presence Count in the Networking Season. (Episode 2)
Part 2: Embark on holiday events in retail and hospitality. Whether eager or anxious, these seven insights ensure purposeful connections and impactful impressions.

Seven Tips to Make Your Presence Count in the Networking Season. (Episode 1)
Embark on holiday events in retail and hospitality. Whether eager or anxious, these seven insights ensure purposeful connections and impactful impressions.