Your weekly luxury industry thoughts,
best-in-class clienteling tips and
customer growth strategies.

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Episodes


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From PR to ROI: The Untold Strategy Behind Fashion Week

Discover how to turn Fashion Week into ROI: invite VICs, tier packages, pair dual hosts, and extend lifestyle experiences to drive loyalty and next-season sales.

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Micro Moments That Make or Break Client Loyalty

Discover the impact of micro moments that make or break client loyalty and how luxury business can identify and act on these micro moments.

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Why are Your Top Performers Leaving?

Discover why your top performers are leaving—and how to keep them—by addressing growth, recognition, and engagement.

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